Based on the City’s Mission, Vision, Values and Strategic Priorities, ongoing and thoughtful two-way communications within the organization and across the entire community is essential. The City’s Comprehensive Communication Plan is designed to enhance awareness about how City ordinances, projects, services, programs, events and staff fulfill the needs of the community. The plan also helps foster community engagement in decision making in municipal government.
As the primary source of information about the City of Owatonna, it helps plans communications to provide accurate and timely information. By anticipating, planning and executing effective communications with target audiences, the City informs and empowers them to become more engaged members of the community.